Shipping Information

At Nine to Five, we are committed to delivering your favorite fragrances safely and on time across Pakistan.

Processing Time

• Orders are processed within 1–2 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

• Major Cities: 2–4 business days
• Other Areas: 3–7 business days

Delivery times may vary due to weather, public holidays, or courier delays.

Shipping Charges

• Free Shipping on orders above Rs. 3,000.
• A standard shipping fee applies to orders below this amount and will be calculated at checkout.

Order Tracking

Once your order is shipped, you will receive a tracking number via SMS or email so you can monitor your delivery.

Delivery Policy

• Please ensure your shipping address and contact number are accurate.
• If our courier is unable to deliver after multiple attempts, the order may be returned to us.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of receiving your order. We will review the issue and arrange a replacement if applicable.

Need Assistance?

If you have any questions about shipping or your order, our support team is here to help.

Email: ninetofivepk@gmail.com

Phone/WhatsApp: +92 300 0199304